Privacy Policy

At Polkadot Official Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or other payment methods (processed securely through third-party payment providers).
Browsing Data: IP address, device information, and website usage patterns collected through cookies and tracking technologies.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders efficiently.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send promotional offers, updates, and newsletters (only with your consent).
Ensure security and prevent fraudulent activities.

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted, and we do not store sensitive payment details.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share information with trusted third-party service providers (such as payment processors and shipping carriers) to facilitate order fulfillment.

5. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time.

6. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

For questions or concerns, contact us at [Your Contact Email].